An interactive leadership program for current and new supervisors.
Front Line Leadership© is a flexible, 10-module program that provides new and current supervisors and managers with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness. Leaders learn to deliver clear direction, coach employees, and provide effective feedback. The ultimate goal of the training is to enable leaders to create work environments that foster employee engagement, improve performance, and increase employee satisfaction.
Program Topics Include:
Each of the topics listed below are delivered in 4-hour blocks. These can be offered in any combination, according to the needs of your organization.
- Role of the Leader
- Managing Different Personalities
- Motivating & Engaging Employees
- Teamwork & Collaboration
- Communication Effectiveness
- Managing Performance I
- Managing Performance II
- Coaching for Commitment
- Managing Conflict
- Managing Change
Ten 4-hour modules that can be offered in any combination. Each module targets a specific set of skills, which when combined, address many of the competencies all frontline leaders need.
All current, new or aspiring supervisors and managers; high potentials, leads, or foremen responsible for directing the work of others.
Recommended Group Size
Varies according to modules selected. Up to 40 hours of content available.